INFORMATION

Frequently Asked Questions

Everything about getting a quote, what's covered, paying, and making a claim — in plain English.

Getting Started

What is Easicover?

Easicover is an online insurance agent/shopfront for Australian small businesses. You can get quotes and buy cover online. Easicover is not the underwriter—partner insurers underwrite the policies.

How do I get a quote?

  1. Go to easicover.au (links through to the quote site) or open app.easicover.au directly.
  2. Enter business details (ABN, industry/occupation, address, contact).
  3. Choose eligible products and configure each one.
  4. Review disclosures and your quote.
  5. Pay and bind online.

Resume unfinished quotes after login from the dashboard or a resume link. Start a quote

What occupations and industries do you cover?

We cover occupations across various industries, including trades, professionals, allied health, fitness and beauty, hospitality, retail, manufacturing, sole traders and more. If you work in Australia, chances are we've got you covered.

What's the difference between Easicover and comparison sites?

Comparison sites show you multiple quotes and leave you to figure out which one fits. We go further. Our AI understands your occupation's specific risks and educates you about what cover you actually need. This way, you only pay for what you need.

How long does it take to get a quote?

Most quotes are completed in just minutes. Just enter your occupation and basic business details, and our AI-powered platform will provide tailored insurance options for your industry. No lengthy forms, no waiting around.

Cover & Products

What types of business insurance does Easicover offer?

We're launching with three essential products: professional indemnity, business insurance packages, and cyber liability. These cover advice errors, property and equipment damage, and data breaches, the most common risks for consultants, sole traders, and service-based businesses. We're continually expanding our product offerings over time, including public and products liability, management liability, personal accident and illness, allied health combined liability, IT liability, and more. If you need one of these and we don't have it yet, get in touch at hello@easicover.com.au—we can point you in the right direction or let you know when it's ready.

Do you offer Workers Compensation insurance?

Workers Compensation is regulated by state governments, so we don’t provide it directly. You’ll need to go through your state’s scheme — external links are included in the Workers Compensation product card in our offering section. We may offer cover in ACT, WA, and NT in the future.

What products are available for my business?

Availability depends on your occupation. Lines can include Business Package, Cyber, Public Liability for Sparkies, Public Liability for Cleaners, OneMotor, Personal Accident & Sickness, Tax Audit, and Vacant Land. The quote flow shows what you are eligible for—do not assume a product is available until it appears for your business.

Quotes & Policies

Where are my quotes and policies?

After login, the dashboard lists quotes (resume, discard, copy expired) and policies (documents, endorsements, cancellations where available). Start a new quote from the dashboard when you need fresh cover.

Payments & Billing

How do I pay?

On the quote result page you can pay by card. Premium funding (instalments) may also be offered depending on the product and quote.

Claims

What happens if I need to make a claim?

Simply log into your account, select the policy you need to claim on, and click "Make a Claim". You'll be guided through the process step-by-step. Log in here. If you need help or have questions about your claim, contact us at hello@easicover.au

How do I make a claim?

There is no claims form on the website. Use the underwriter claim contacts on your policy documents and the emails you received after purchase.

Account & Support

Account, login, and settings

Create an account or log in on app.easicover.au. In Settings you can manage MFA and passkeys. Logged-in customers can reuse saved business details for later quotes.

How do I contact support?

Email hello@easicover.au. Hours: Mon–Fri 9:00–17:00 AEST. If you are logged in, use Contact Support in the account menu. Complaints, FSG, privacy, and terms are on easicover.au.

Stay in touch

Join our mailing list for updates and offers. No spam, we promise!
For Inquiry & Support

Contact us

Our friendly team would love to hear from you.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.